Items are eligible for return within 14 calendar days from the date of purchase, as long as they have not been installed or used in any way. The item must be in its original condition and packaging. Please note that electrical items are not refundable.

To initiate a return, please contact our customer service team at contact@nautoexpress.com or call us at 19943. They will provide you with further instructions on how to return the item.

You can cancel your order by calling our hotline at 19943. Please note that same-day order cancellations are not accepted. Once we receive your returned item, we will inspect it and initiate a refund.

In case of a refund, the amount will be refunded back to your original mode of payment within 14 to 20 business days, depending on your card issuer's policies. For credit/debit card payments, the credit will be applied to your card within the same timeframe.

We currently offer delivery service for orders with addresses within Greater Cairo and Alexandria. Our service vans will pick up your order and deliver it within 48 hours after placing your order. Please allow 2-4 business days for delivery through our courier partners.

Yes, you will receive a tracking number once your order has been shipped. You can use this tracking number to track the status of your delivery.

If you have any questions about your order, please contact our customer service team atcontact@nautoexpress.comor call us at19943. We will be happy to assist you.

Currently, we only offer shipping within Egypt. We do not offer international shipping at this time.

If your item arrives damaged, please contact our customer service team immediately at contact@nautoexpress.com or call us at 19943. We will work with you to resolve the issue and arrange for a replacement or refund.

Unfortunately, we do not offer direct exchanges. If you would like to exchange an item, you will need to return the original item and place a new order for the desired item.

It is advisable to.

By creating an account with us, it enables you to keep track of your
purchase history, payment status and also saves you time from having to
fill in your address details for every order you place with us. Do be
assured that AutoParts-Online will keep all of our customers’ personal
particulars and information confidential.

If you are unable to cart out the items, chances are that the item is already out of stock. You may want to call us at19943,What's app us at+201154005419or email us atcontact@nautoexpress.com for updates on the availability of the item.

All orders are placed and confirmed after the final checkout. Hence, do ensure everything is correct before carting out but you can send us on What's App +201154005419

After you have placedyour order, you will receive an acknowledgement e-mail & What's app with an orderreference number from us to confirm that your orders have been received.However, do note that orders will only be shipped when your credit cardpayment has been approved and billing and delivery address is verified.Alternatively, you may check the status of your order in “My Account”if you are a registered user.

All in-stock orders will be processed and shipped within 2 working days, excluding weekends and public holidays.

Yes, we can shipinternationally to most countries. Shipping fee will be calculatedduring check out after your shipping address has been entered.

The N Auto Express Onlinecourier [Local] delivery time frame is approximately 3 working days.

After Fulfilment you will receive an email or what's app message with your tracking number, You can track your order.

If you did not receive a tracking number then you can Text us on What's app with your order number to change the address, But we are unable to redirect orders once your order is confirmed.

Kindly drop an email to us at contact@nautoexpress.com if you have not received yourparcel after 7 working days and we will assist you accordingly.

We accept payments via any credit cards, Debit card, Cash on delivery or payment at our stores if you choose local pickup option.

We accept many payment solutions such Valu - Souhoola - Aman -Forsa

Yes we do offer up to six months zero interest fees for credit card payments with most of the banks

You can search using the VIN number catalog from our website

1. Go to the link Press here
2. Enter your 17 digit (you can find your VIN number of your front windscreen shield
3. Check the category you desire or type the part division
4. After you find the part press on see price to let the application check the part on our website data base